Help and Support

Have questions about our service, how to place your order, or how to name your star? Check out our support resources below.

Star Naming Guide

Check out these tips from our resident astronomer who also writes our blog.

View Guide

Knowledge Base

We may have the right solution but in case we don't, you can also submit a support ticket to us.

Visit Knowledge Base

Contact Us

Have a comment or question for us? Contact us by submitting a contact form.

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Fast Shipping

The gift set is produced and shipped within 24 hours, during business days.

100% Satisfaction Guarantee

Gift set not what you expected? Contact us, we will make it right.

Refund Policy

For refund policy, details and conditions click here.

More Questions?

Please feel free to contact us with any questions.